Mon, Tue & Fri: 9:30am - 1:00pm
01376 516994
The Centre • Newland Street • Witham • CM8 1AH
  1. 1. Introduction
    1. 1.1 Our website uses cookies.
    2. 1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
  2. 2. Credit
    1. 2.1 This document was created using a template from SEQ Legal (http://www.seqlegal.com).
  3. 3. About cookies
    1. 3.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    2. 3.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    3. 3.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
    4. 3.4 Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.
  4. 4. Our cookies
    1. 4.1 We use only session cookies on our website.
    2. 4.2 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
      1. (a) we use the cookies SID, UsrID, bmd-cookieAccept and bmd-TZID on our website to improve the website's usability, prevent fraud and improve the security of the website and personalise the website for each user;
  5. 5. Analytics cookies
    1. 5.1 We use Google Analytics to analyse the use of our website.
    2. 5.2 Our analytics service provider generates statistical and other information about website use by means of cookies.
    3. 5.3 The analytics cookies used by our website have the following names: _ga, _gat,and _gid
    4. 5.4 The information generated relating to our website is used to create reports about the use of our website.
    5. 5.5 Our analytics service provider's privacy policy is available at: http://www.google.com/policies/privacy/
  6. 6. Third party cookies
    1. 6.1 We do not use other third party cookies on this website
  7. 7. Managing cookies
    1. 7.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
      1. (a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
      2. (b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
      3. -http://www.opera.com/help/tutorials/security/cookies/ (Opera);
      4. -https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
      5. -https://support.apple.com/kb/PH21411 (Safari); and
      6. -https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
    2. 7.2 Blocking all cookies will have a negative impact upon the usability of many websites.
    3. 7.3 If you block cookies, you will not be able to use all the features on our website.
  8. 8. Deleting cookies
    1. 8.1 You can delete cookies already stored on your computer; for example:
      1. (a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
      2. (b) in Firefox (version 47), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history", clicking "Show Cookies", and then clicking "Remove All Cookies"; and
      3. (c) in Chrome (version 52), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data".
    2. 8.2 Deleting cookies will have a negative impact on the usability of many websites.
  9. 10. Our details
    1. 10.1 This website is owned and operated by Holdfast Credit Union.
    2. 10.2 We are registered in England and Wales under registration number IP00325C, and our registered office is at The Centre, Newland Street, Witham, CM8 1AH.
    3. 10.3 Our principal place of business is at The Centre, Newland Street, Witham, CM8 1AH.
    4. 10.4 You can contact us by writing to the business address given above, by using our website contact form, by email to info@holdfastcreditunion.co.uk or by telephone on 01376 516994.